Terms of service

OVERVIEW

Welcome to Essensae. The terms “we,” “us,” and “our” refer to Essensae. Essensae operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide a curated shopping experience. Essensae is powered by Shopify Inc., which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, including our Privacy Policy and Return & Refund Policy, govern your access to and use of the Services.

Please read these Terms carefully, as they include important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By visiting, browsing, or purchasing from our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you represent that you are at least the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information when creating an account or placing an order.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Accounts may not be transferred, sold, or shared.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, colors, textures, and appearances may vary due to device settings or screen displays.

All products are cosmetic in nature and are provided “as is.” We do not guarantee that any product will meet individual expectations or achieve specific results.

Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Essensae reserves the right to accept or decline any order at its sole discretion. Orders are not confirmed until payment is successfully processed and acceptance is communicated.

Once an order is accepted, all sales are final and subject exclusively to our Return & Refund Policy [LINK]. Cancellations or modifications cannot be guaranteed.

Purchases are for personal use only and may not be resold or redistributed.

SECTION 4 – PRICES AND BILLING

Prices are subject to change without notice. Taxes, shipping, and handling fees are not included unless stated. You agree to provide accurate payment and billing information and authorize us to charge your selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

All delivery timelines are estimates only. Essensae is not responsible for delays caused by carriers, customs, or circumstances beyond our control. Title and risk of loss pass to you once the order is transferred to the shipping carrier.

You agree that Essensae is not responsible for chargebacks resulting from false or fraudulent claims. Any fraudulent chargeback attempts may result in account suspension and further action.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services, including logos, branding, text, images, product designs, and layout, is the exclusive property of Essensae or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent. All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, content, or transactions. Accessing third-party links is done at your own discretion.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Essensae is powered by Shopify; however, all transactions occur directly between you and Essensae. Shopify bears no responsibility for products sold through our store. You expressly release Shopify from all related claims.

SECTION 10 – PRIVACY POLICY

Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you consent to such data processing.

SECTION 11 – FEEDBACK

Any feedback you submit may be used by Essensae for any lawful purpose without compensation. You represent that you have the rights to submit such feedback.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, even after submission.

SECTION 13 – PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe intellectual property, submit false information, or engage in harmful or abusive conduct. Violations may result in immediate termination.

SECTION 14 – TERMINATION

We may terminate access to the Services at any time without notice. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. USE OF THE SERVICES IS AT YOUR OWN RISK.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ESSENSAE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM USE OF THE SERVICES OR PRODUCTS.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Essensae, Shopify, and their affiliates from claims arising from your breach of these Terms or misuse of the Services.